Delivery, Returns&Exchanges Policy
COMPLIMENTARY Standard Delivery
NO COSTS ADDED. WE TAKE CARE FOR YOU
DELIVERY TIME: Starting from 1 week*
EXACT DELIVERY TIME dependS on the country of the recipient
*Delivery time is a matter of the subject of the delivery partner
45-65€ depending on your location*
DELIVERY TIME: 2 UP 7 BUSINESS DAYS, DEPENDING ON THE COUNTRY OF THE RECIPIENT
the cost for express delivery will be ADDED AUTOMATICALLY
*DELIVERY TIME IS A MATTER OF THE SUBJECT OF THE DELIVERY PARTNER
Returns and exchanges
are accepted within 30 days from the date of delivery. No additional costs added.
Returned product/s must meet the following criteria to be accepted for a refund:
Purchased product/s must be in the same condition as purchased. All original tags must be attached. Products worn, used, altered or damaged are not eligible for return.
NB! Made-to-measure and Custom- made personalized products are not accepted for return.
To return the purchased item:
1) notify us about your return via e-mail: email@example.com
2) dispatch your return to the following address: Julia Aiste Luxury Design OÜ, Kalevipoja põik 2-95, Tallinn, Estonia 13614. Your refund will be processed within 14 Bus. days from the receiving products at the address mentioned above and confirming that the products are eligible for return.
The refund confirmation e-mail will be sent to you.