Returns and exchanges

are accepted within 30 days from the date of delivery. No additional costs added.
Returned product/s must meet the following criteria to be accepted for a refund:
Purchased product/s must be in the same condition as purchased. All original tags must be attached. Products worn, used, altered or damaged are not eligible for return.

NB! Made-to-measure and Custom- made personalized products are not accepted for return.

To return the purchased item:
1) notify us about your return via e-mail: julia@juliaaiste.com
2) dispatch your return to the following address: Julia Aiste Luxury Design OÜ, Kalevipoja põik 2-95, Tallinn, Estonia 13614. Your refund will be processed within 14 Bus. days from the receiving products at the address mentioned above and confirming that the products are eligible for return.
The refund confirmation e-mail will be sent to you.